Privacy Policy

Placeholder version. The full Personal Data Protection Policy will be published here shortly. This summary outlines our current practice and your rights under the Personal Data Protection Act 2010 (PDPA) of Malaysia.

What we collect

When you use the Jominsure platform we may collect personal information that you provide directly, including:

• Identification details (full name, NRIC, date of birth)
• Contact details (email, phone, address)
• Professional details (for healthcare or business cover): APC number, specialty, clinic details, business registration
• Policy, quotation, and claims-related information
• Technical information about your visit (device, browser, IP address, pages viewed)

How we use your data

• To provide quotations and issue insurance certificates
• To facilitate communication with insurers and Takaful operators
• To respond to enquiries, support requests, and claims
• To send relevant policy updates, renewal reminders, and product information you have consented to receive
• To meet legal, regulatory, and audit obligations under Malaysian law

Sharing of data

We share personal data only with the parties needed to deliver the services you request — primarily the licensed insurer or Takaful operator handling your policy, our payment gateway, and our IT and communication service providers. We do not sell your personal data.

Your rights

Under the PDPA you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Withdraw consent for processing (where consent is the legal basis)
• Request that we limit or stop processing your data

Contact us about privacy

For any privacy-related question or to exercise any of the rights above, contact us at enquiry@jominsure.com or through our contact page.